Frequently asked questions
Still looking for an answer?
Is the gold real?
Yes. Every rose is dipped in genuine 24-karat gold, applied by hand, petal by petal. It's never plating or paint. It's the real thing, and it comes with a Certificate of Authenticity to prove it.
How long does the rose last?
Forever. Once preserved and dipped in gold, the rose no longer wilts, fades, or requires care. It's designed to look exactly the same twenty years from now as it does the day you receive it.
How do I care for it?
There's nothing to do. No water, no sunlight restrictions, no maintenance. Simply keep it on display and enjoy it. That's the whole point.
What does the packaging look like?
Every rose arrives in a premium gift box. Choose between the Blanc Box (white and gold, ivory satin interior) or the Maison Box (black and gold, with a stand built to hold up to three roses). Both are ready to gift, no wrapping needed.
Do you deliver across the USA?
Yes, we deliver to all 50 states via DHL.
How long does delivery take?
Orders typically arrive within 3 to 7 business days, depending on your location.
What's the difference between Blanc Box and Maison Box?
The Blanc Box is white and gold, holding one rose resting horizontally against white satin. The Maison Box is black and gold, larger, and holds your rose upright on a stand built for up to three. Ideal if you plan to build a collection.
Is it covered by a warranty?
The Lifetime Warranty is available as an add-on for $20. Once added, we stand behind the quality of your rose for life. Full protection, no matter what.
What if I'm not satisfied with my order?
We offer a 100% Satisfaction Guarantee or Full Refund. If something isn't right, reach out to our team and we'll make it right.